Shipping policy
SHIPPING POLICY
At PS Enterprise, we are committed to delivering your orders safely and efficiently across India.
Order Processing
All orders are processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping & Delivery
Orders are generally delivered within 3–7 business days from the date of dispatch. Delivery timelines may vary depending on your location, courier availability, and other external factors.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before completing your purchase. Free shipping promotions may be offered on selected products or order values.
Order Tracking
Once your order has been shipped, a tracking number and courier details will be shared via email, SMS, or WhatsApp so you can track your shipment.
Delivery Delays
While we strive to ensure timely delivery, delays may occur due to weather conditions, public holidays, transportation disruptions, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges for re-delivery.
Damaged or Lost Packages
If you receive a damaged package or your shipment appears to be lost in transit, please contact us within 48 hours of delivery or the expected delivery date so we can assist you promptly.
Contact Us
For any shipping-related questions or concerns, please contact our customer support team. We are always happy to assist you.